- IMPORTANT ADVISORYIn order to continue serving you better, please be advised that AUB will be conducting a routine system maintenance on MARCH 23, 2019 (SATURDAY) between 5AM to 12NN. During this period, the following services will be unavailable: All ATM and POS Transactions ATM Cards and Machines ATM SMS Services including ATM Withdrawal Lifting and Card Activation AUB Preferred Online Banking AUB Mobile Banking eGov InstaPay BancNet Online Prepaid Card System We apologize for the inconvenience. Thank you.
- IMPORTANT REMINDERPlease be advised that pre-termination of your placement for Preferred Peso Savings Plus and Preferred Peso Time Deposit will be subject to the following:Interest WILL BE based on prevailing savings rate*Payment of Documentary Stamp Tax (DST) equivalent to Php 1.50 per Php 200 or fraction thereof***Only applicable for Preferred Peso Savings Plus and Preferred Peso Time Deposit.**Effective December 2018. Only applicable for Preferred Peso Savings Plus and Preferred Peso Time Deposit. For 5-Year Preferred Peso Time Deposit, payment of DST is only applicable for accounts with tenure of 1 year or less.For more information, kindly visit your branch of account.Thank you.
- IMPORTANT ADVISORYPlease be advised that the Philippine Clearing House Corporation (PCHC) has been encountering connectivity issues affecting the processing of checks deposited yesterday, August 28, 2018. Please take note that because of the connectivity problem, checks for clearing yesterday, dated August 28, 2018 may have been affected and will be credited today, August 29, 2018. We will also be implementing early cut-off for check clearing today, August 29, 2018. Please deposit your checks before 1PM. We apologize for the inconvenience. Thank you.
- IMPORTANT ADVISORY ON ATM FEES
Please be advised that effective October 1, 2018, ATM transaction fees when using your AUB ATM cards in non-AUB ATMs will vary depending on which ATM you will use. Please note that every ATM will display their respective ATM fees.
AUB ATM cardholders (except for AUB Starter Savings ATM cards) will continue to enjoy FREE withdrawal and balance inquiry transactions using AUB ATMs.
For more information, you may AskUrBanker in any AUB branch or contact AUB Customer Care at (02) 2828888.
- HOLIDAY ADVISORY: Please be advised that in celebration of Philippine Independence Day, AUB branches nationwide will be closed on June 12, 2018. We highly recommend that you finish all your banking transactions ahead of time to avoid any inconvenience.
You may also use our Automated Teller Machines (ATMs), AUB Preferred Online Banking and AUB Mobile Banking which are available 24/7.
For reporting of lost ATM Cards, please call our Customer Service Hotline at 282-8888.