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Service Request Form

For Existing PayMate Merchants Only

NOTE: * Required Fields

Please choose from any of the following request/s:

PayMate Solution

* An AUB Settlement Account is required for this facility

Click here to download the PayMate Botty Social & Web Commerce Enrolment Sheet
* An AUB Settlement Account is required for this facility

Operational / Technical / Settlement Concerns

* Click here to download the AUB PayMate New Outlets Sheet for you to accomplish

Promotions / Campaigns / Marketing Related Concerns
AUB Credit Card

* Applicable only if you are currently accepting card transactions via POS/E-Com

Contact No. Format

  • Mobile No: (Country Code)Network Code-Number : E.G. (63)917-#######.
    -minimum of 11 digits
  • Work No: (Country Code)Area Code-Number : E.G. (63)2-#######.
    -minimum of 10 digits

 AUB PayMate

 AUB PayMate

 aub.paymate

 aub.paymate

aub-paymate@aub.com.ph

aub-paymate@aub.com.ph

 (+632) 8282-8888

Back to AUB Website

Back to AUB Website

AUB is regulated by the Bangko Sentral ng Pilipinas.
For inquiries or complaints you may contact AUB through Customer Service Hotline 8282-8888 or BSP Financial Consumer Protection Department at Tel. 8708-7087 or email at consumeraffairs@bsp.gov.ph

AUB PayMate v1.15.1